When you book a language course package with Cactus, you are fully protected.
Cactus is fully bonded with ATOL (number 9314). You can check us out here.
This means that when you book a course and flight combination (both parts via Cactus), you are automatically ATOL protected.
Please note that Cactus can only book flights for UK customers.
For your added protection, Cactus is doubly bonded, with TOPP, the Total Payment Protection Policy. This means that even if you do not book a flight through Cactus, but you book any other type of package, then you are ALSO PROTECTED.
Total Payment Protection (topp) Policy cover:
In compliance with the UK Package Travel, Package Holidays and Package Tours Regulations 1992 and the Civil Aviation (Air Travel Organiser’s Licensing) Regulations 1995 an insurance policy has been arranged with Travel & General Insurance Company plc, authorised and regulated by the Financial Services Authority, to protect customers’ prepayments in the unlikely event of our financial failure and paid in respect of:
- flight inclusive packages commencing and returning to the UK
- non-flight inclusive packages commencing and returning to the UK
- the ground handling aspects of packages where the customer is responsible for arranging travel to the destination
- inbound business to the UK
offered in this document on this website (subject to the terms of the insurance policy), for:
- a refund of such prepayments if customers have not yet travelled, or
- making arrangements to enable the holiday to continue if customers have already travelled, or
- repatriation of customers to the UK
Customers’ prepayments are protected by a topp policy. In the unlikely event of financial failure please contact the claims helpline on 0870 0137 965. A copy of the policy is available on request.
then you are also protected.
Please visit these organisations’ websites to find out more.
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Let us take the hassle out of booking your holiday! As an ATOL-bonded company, Cactus can book the following travel extras in addition to your language programme:
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ATOL
Cactus is a member of ATOL (Air Travel Organisers' Licensing) which provides our clients with total financial protection for any flights and air holidays booked through us. ATOL protects you from losing money or being stranded abroad should your tour operator goes out of business, and is managed by the Civil Aviation Authority (CAA). |
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Climate Care
As an environmentally-aware company Cactus supports Climate
Care, an organisation that helps you to repair the impact of
your air travel on the climate by offsetting your emissions.
You can calculate
the CO2 emissions from your flight and offset these by helping
to fund projects around the world that reduce CO2 on your behalf.
Cactus also has its own Green Site where you can find out what we are doing, and how you can help, to reduce our impact on the environment. |
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FCO Know Before You Go
Cactus have teamed up with the Foreign & Commonwealth Office 'Know Before You Go' campaign, which aims to increase awareness about travel and encourage travellers to prepare better before going overseas. It provides both generic (Know Before You Go) and country-specific travel information, with notices for over 200 countries based on the most accurate and up-to-date information available. |
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Travel Tree
Cactus have teamed up with Travel Tree, an organisation that provides alternative travel and educational opportunities around the world. |
